Javvy Help Center

We are Javvy! We've added an extra V to our logo but we are still the same at our core, totally obsessed with creating the best tasting coffee products out there!

1 serving (1 teaspoon) has 60-80mg of caffeine. This is equivalent to a typical cup of coffee!

Yes we do! ✨ You can find it here.

You can send our team a message by visiting the contact form at the bottom of this page!

Our team typically replies within 48 hours Monday - Friday.

Don't forget, if you need to make adjustments to your account or future orders, you can always do so by visiting the customer portal!

We are currently in the process of transitioning to our new cap and seal combo so some orders will contain both styles!

Both cap styles are fully FDA compliant, safety is something we take very seriously!

Our original cap is a "breakable cap." What this means is the bottle is sealed by a plastic cap and seal that breaks away completely when removed from the container.

Our new caps and seals feature a secure seal over the mouth of the bottle that needs to be removed before using, the cap looks slightly different as well!

The best way to determine if your cap was indeed sealed correctly is to determine which seal you received. The old cap has a tamper evident neck crack while the new cap does not have one but instead utilized a foil seal under the cap.

For extra sense of security both cap styles have the pop tab on the cap. If you received an old style cap and your neck ring and pop tab are intact or you received a new cap and your pop tab and foil seal inside are intact you can be assured your bottle is safe to consume!

You can find the nutritional information about each of our products by visiting the product page you're interested in. Right below the main photos you will find a dropdown that says Nutritional Information.

Simply click on the title and you will find the information!

You can easily access our customer portal by clicking here.

Enter your email address you used to place your order and click Send Me the Code.

Once received, type in the verification code to enter your account.

At Javvy Coffee we are committed to making custom coffee that is convenient without compromise! We aim to improve not only the lifestyle of our consumers but also the world we all live in.

We offer several customizable coffee products from our flavored Coffee Concentrates to our Protein Coffee!

You can learn more about all of our offerings here.

At Javvy, your satisfaction is our top priority—especially when trying our products for the first time. If you’re not completely satisfied with your first order, we offer a 100% money-back guarantee within 30 days of delivery. Just reach out to us through our contact form at the bottom of this page, and we’ll make it right—no hassle, no hard feelings.

For subscription renewals and repeat orders, cancellations must be made before your payment method is charged, as our system begins preparing orders quickly to ensure fast delivery. Once your payment is processed and the order is in progress at our warehouse, it will not be eligible for a refund.

Additional Details

Refund Processing:

Approved refunds will be returned to your original payment method within 5–10 business days. Processing times may vary depending on your bank or credit card provider.

Please note: shipping fees are non-refundable.

Unauthorized Returns:

Returns sent to our warehouse without prior approval will not be accepted or refunded.

International Orders:

We want to make sure you're 100% satisfied with your order, so please email us at support@javvycoffee.com for help.